What Shipping Methods Are Available?
Due to nature of our products (hand made, large) we calculate every order individually. After purchase we will contact you with the price of a delivery. Usually we will use courier company.
There is an option to collect your item in a store for free.
How Long Will It Take To Get My Package?
Our products are hand made. We need about 6 weeks to produce it plus few days for the delivery.
What Payment Methods Are Accepted?
We accept debit/credit card payments and bank transfers.
Is Buying On-Line Safe?
We’re SSL certified
On secure websites, the beginning of the retailer’s internet address will change from ‘http’ to ‘https’ when you’re making a purchase.
When you’re shopping on a website with an SSL security certificate, a security logo will appear when you get to the site’s checkout. If you use Microsoft Internet Explorer this is usually a locked padlock or unbroken key symbol at the bottom of your browser window. In Mozilla Firefox, information usually appears in a coloured strip on the left of your address bar.
Orders and Returns
How Can I Cancel Or Change My Order?
Just contact us to discuss it, however, due to a nature of our products (made to order) it might be impossible.
Do I need an account to place an order?
You don’t need an account to be able to place an order, you can check out as a guest.
How Do I Track My Order?
When it is possible we will provide you with a tracking number – it depends on a courier company.